Studio notes

Journal.

What we learn scoping, building and supervising agents. Method, evaluation, governance and the plumbing underneath.

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Cutting one process down to a single measurable decision is the cheapest way to find out whether an agent is the right answer at all.

How to turn the real cases your team handles every day into pass or fail criteria that survive a model change.

Legal bases, retention windows and audit trails, in plain language. These are cheaper to settle before a system touches real records.

Access scopes, reversible writes and guardrails on the actions that touch a customer record.